CaseyCast Podcast Highlights Delaware’s Child Welfare System Successes

Posted May 23, 2016, By the Annie E. Casey Foundation

In this episode of CaseyCast, the Foundation’s Lisa Hamilton and Delaware’s Division of Family Services Director Shirley Roberts strike up an inspiring conversation about the state’s evolving child welfare system.

Their 22-minute talk explores how Delaware has addressed some of the field’s most ingrained and intractable challenges related to aiding children and families in care.

Best practices highlighted in this discussion include:

  • Developing a kinship program to help reduce the number of youth entering foster care.
  • Launching an after-hours warm-line — in addition to operating a crisis-driven hotline — for fielding caregiver calls.
  • Embracing the practices of family engagement and team decision making.
  • Maintaining close working partnerships with an array of private and public agencies serving kids and families.

Casey produced this episode of CaseyCast in honor of National Foster Care Month, a designated time to refocus on improving the lives of kids and youth in foster care.

For more than 20 years, Casey has worked to help develop and enhance America’s child welfare practices. In 2011, Casey consultants partnered with Delaware to rethink and rework how the state’s troubled child welfare system was serving kids and families in need.

About the Expert

As the director of Delaware’s Division of Family Services, Shirley Roberts oversees the work of more than 300 employees who are dedicated to promoting the safety and well-being of kids and families throughout the state. The division investigates child abuse, neglect and dependency in addition to offering treatment services, foster care, adoption, independent living and child care licensing services.