Report

This report summarizes an assessment of 18 general purpose reloadable prepaid cards offered by various large and small prepaid card program managers. The cards studied represent approximately 90% of the prepaid card marketplace. While prepaid cards are meeting core practices for financial products, they could still offer additional services of benefit to financially underserved consumers.   

March 31, 2014

In This Report, You’ll Learn

  1. 1

    How prepaid cards are used in the financial marketplace.

  2. 2

    How well prepaid cards meet financial services industry standards.

  3. 3

    How prepaid cards could be improved to better meet financially underserved customer needs.

  4. 4

    Which prepaid cards offer innovative services to customers.

Key Takeaway

Prepaid Cards Generally Meet Consumer Needs

The prepaid cards reviewed in the study scored high in meeting the basic standards required for a high-quality prepaid account. They also scored relatively high in best practices beyond the basic standards and across multiple product dimensions. 

Summary Scorecard for Prepaid Cards

Findings & Stats

Statements & Quotations