This issue of AdvoCasey examines the pervasive neglect of human services workers in America. It’s centerpiece — a feature rooted in Greenville, South Carolina — goes beyond the statistics to share real stories about how these workers are struggling and what this means for the kids and families they serve.

AdvoCasey is a seasonal publication; each themed issue spotlights programs and policies that have made measurable differences in the lives of kids and families.

March 21, 2004


In This Report, You’ll Learn

  1. 1

    Who are the frontline workers serving needy kids and families.

  2. 2

    Why we’re facing a staffing crisis in children and family services.

  3. 3

    One town’s difficulties in staffing its human services programs.

  4. 4

    Three promising stories of human services workforce reforms.

Key Takeaway

Casey asked: What is it like to be a human services worker in America today?

How are frontline employees faring in the fields of child protection, child welfare, child care, youth services, employment counseling and juvenile justice? In a nutshell: Not well. These workers are missing the esteem, experience, stability, training, pay, supervision and equipment needed to do their jobs as efficiently and effectively as possible.     

Findings & Stats

Statements & Quotations