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In This Report, You’ll Learn
The rationale behind peer matches.
How peer matches are structured.
Conditions for successful peer matches.
The three types of partners needed to help strengthen communities.
In developing an integrated services model, the importance of measuring success and communicating results.
A summary of the Casey Foundation’s Making Connections initiative which spans a network of 22 U.S. cities.
This report describes how peer technical assistance – which allows participating communities to share knowledge, and leverage practical experience and innovations from other places – can help strengthen families. As part of the Casey Foundation’s Making Connections initiative, a peer match between colleagues in Indianapolis, Indiana and Louisville, Kentucky helped establish an integrated services model in Indiana. Lessons learned from the information exchange to improve outcomes for children and families are summarized here.
Table of Contents
Families over programs
While peer matches are time-intensive, knowledge transfers among colleagues can refocus their attention on the children and families being served, and point the way toward integrating programs and services that strengthen neighborhoods.
Findings & Stats
Participants in peer matches get inspired by what’s doable in other communities.
Key to an integrated services model is consistent communication among staff, partners and the community.
In Louisville, middle managers and supervisors were most likely to resist integrating direct services.
Effective technologies, like interconnected databases, are key to an integrated services model.
Statements & Quotations
This is not about you doing different work. It is about you doing your work better because you are surrounded by other colleagues who can help you.
– Viola Miller, Kentucky Cabinet for Families and Children
Neighborhood Place is a way of delivering services that brings together staff from multiple agencies in one readily accessible location to work with families in their own neighborhoods.
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