Implementing ChildStat

A “how-to” guide for child welfare and other client-serving systems

By the Annie E. Casey Foundation, PolicyLab

February 5, 2015

Summary

ChildStat is a management accountability and quality improvement process that was created to examine New York City’s child welfare outcomes. This 28-page guide describes the history, goals and core features of the approach, along with lessons learned about implementation. It also shows how ChildStat can produce changes in agency norms and practices for client- and child-serving public systems. 

Table of Contents

Key Takeaway

Defining ChildStat

ChildStat examines system performance in child welfare agencies and emphasizes accountability and joint responsibility for all cases. It helps identify where improvements are needed using a comprehensive management accountability and quality improvement process.

Findings & Stats

Three Phases

The ChildStat process has 3 phases that help focus agency discussion and action on questions, such as, “How well are we engaging families?”

Personnel Buy-in

Senior leaders, quality improvement staff and field practice managers all participate in ChildStat.

Statements & Quotations