Prepaid Industry Scorecard

Assessing Quality in the Prepaid Industry with CFSI’s Compass Principles

Posted March 31, 2014
By Center for Financial Services Innovation
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CFSI Prepaid Industry Scorecard cover

Summary

This report summarizes an assessment of 18 general purpose reloadable prepaid cards offered by various large and small prepaid card program managers. The cards studied represent approximately 90% of the prepaid card marketplace. While prepaid cards are meeting core practices for financial products, they could still offer additional services of benefit to financially underserved consumers.   

Findings & Stats

Statements & Quotations

Key Takeaway

Prepaid Cards Generally Meet Consumer Needs

The prepaid cards reviewed in the study scored high in meeting the basic standards required for a high-quality prepaid account. They also scored relatively high in best practices beyond the basic standards and across multiple product dimensions.