The Road to Better Results

Targeting Capacity Building and Philanthropic Partnerships

By the Annie E. Casey Foundation

January 1, 2012


Going from counting how many people you have served to how many lives you have improved takes a special kind of reporting strategy. The Annie E. Casey Foundation uses the Results-Based Accountability (RBA) framework. RBA shifts the focus from the means (how we did it) to the ends (what difference did it make). This RBA case study, written for other philanthropic funders, outlines how the Foundation’s strategic partnerships and investments in Connecticut contributed to building a state-wide results culture targeting improvements for families and children. Connecticut has become a national leader in the use of results accountability. Readers will find a case history that includes RBA definitions, timelines, leadership spotlights, lessons learned, practical tips and proven advice for creating a results-driven culture. 

Table of Contents

Key Takeaway

Results-Based Accountability is not a reporting tool.

Aecf roadtobetterresults RBA performance

It is a way to create a new type of culture that is geared toward quality performance and continuous improvement.

Aecf roadtobetterresults RBA population

RBA is spreading a common language of performance measure over population measure on the program and community level in the public, nonprofit and philanthropic sectors.

Findings & Stats

Aecf roadtobetterresults RBA capacityresults

RBA Purpose

Funders need to communicate clearly that the purpose of data collection is not to crunch numbers, but to improve performance and lead to a greater impact for the people served.

Aecf roadtobetterresults RBA benefits

Implementation Framework

It takes time to implement RBA -- gradual implementation works better than a one-size-fits-all push.

Statements & Quotations