What Makes Casebook Unique?

Posted December 31, 2013, By the Annie E. Casey Foundation

Blog whycasebookisunique 2013

Many cur­rent infor­ma­tion tech­nol­o­gy sys­tems in child wel­fare fail to lever­age 21st-cen­tu­ry tech­nol­o­gy to sup­port pos­i­tive out­comes for chil­dren and fam­i­lies. Today there is an alter­na­tive: Case­book. Devel­oped by Case Com­mons, Case­book is an inno­v­a­tive, inter­net-based appli­ca­tion that focus­es on results for fam­i­lies. It helps case­work­ers to pri­or­i­tize key tasks, equip­ping them with an easy-to-use dash­board that makes crit­i­cal infor­ma­tion avail­able to them.

Case­book does not add to the day-to-day work of case man­agers. It enhances it. Case­book is orga­nized and behaves intu­itive­ly. Using Case­book, case­work­ers and super­vi­sors are much more able to access and use data. A real-time fam­i­ly infor­ma­tion man­age­ment plat­form, Case­book uses proven social web mod­els, enhanced by visu­al media, to sup­port fam­i­ly-cen­tered prac­tice and strength­en team-based collaboration.

Unlike oth­er case man­age­ment sys­tems, Case­book also pro­vides hands-on help for case­work­ers and super­vi­sors. It sup­plies best-prac­tice tools, enhances pro­fes­sion­al devel­op­ment and har­ness­es the pow­er of com­put­ing to build data that is imme­di­ate­ly use­ful for under­stand­ing indi­vid­ual cas­es and prepar­ing com­pli­ance reports.

Front­line tools

Case­book provides:

  • A view of fam­i­lies and cas­es to help case­work­ers and super­vi­sors under­stand his­to­ry and con­text quickly
  • Graph­ic visu­al­iza­tions to help users see” fam­i­ly net­works and man­age com­plex relationships
  • Sup­port for vir­tu­al case col­lab­o­ra­tion to reduce phone and trav­el time, min­i­mize data loss and encour­age infor­ma­tion sharing
  • Alerts, noti­fi­ca­tions and progress sta­tus indi­ca­tors that help keep case man­age­ment efforts on track
  • A mobile sys­tem, opti­mized for any smart device
  • A place­ment-match­ing tool that helps case­work­ers place chil­dren in care in the most appro­pri­ate set­ting and family
  • Access to dash­board met­rics that help case­work­ers pri­or­i­tize their work based on real-time data and allow super­vi­sors to effec­tive­ly man­age their teams
  • Smart search, sort­ing and fil­ter­ing capa­bil­i­ties com­pa­ra­ble to what’s avail­able in mod­ern web applications
  • A tool for cap­tur­ing both nar­ra­tive and struc­tured data that prompts case­work­ers and super­vi­sors to take help­ful action

Cen­tral office and sys­tem management

Case­book provides:

  • Capac­i­ty to pro­vide real-time insight into data qual­i­ty, oper­a­tional met­rics and expe­ri­ence-in-care measures
  • An approach that tran­scends tra­di­tion­al case silos to view peo­ple over time and in rela­tion­ship to one another
  • Exten­sive resources for self-guid­ed online help
  • State-of-the-art, built-in sup­port for real-time and batch inte­gra­tion with lega­cy systems
  • Cap­ture of all required fed­er­al data in con­junc­tion with the Adop­tion and Fos­ter Care Analy­sis and Report­ing Sys­tem and the Nation­al Child Abuse and Neglect Data System

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