Youth Justice Leaders Achieve Results

The Annie E. Casey Foundation’s Juvenile Justice Applied Leadership Network (ALN) is a rigorous 18-month program that develops leaders committed to advancing youth-centered reforms within the justice system. The most recent ALN cohort brought together cross-sector teams from four jurisdictions — Puerto Rico; Santa Cruz County, California; Shelby County, Tennessee; and Westchester County, New York — to identify, test and scale strategies that help young people involved in the justice system thrive in their homes, schools and communities.
A cornerstone of ALN’s approach is Plan-Do-Study-Act (PDSA) — a continuous improvement cycle rooted in the Foundation’s Results Count® framework. This method enables leaders to pilot promising changes on a small scale, assess impact and refine their strategies before expanding them.
ALN is rooted in Results Count®, the Foundation’s approach to leadership development. Results Count skills and tools help leaders achieve better and more equitable results for children and communities.
Participant Rubén I. Colón Delgado, a restorative mentor in Puerto Rico, called the curriculum “a very solid tool box to step up your game of engaging partners and communities to achieve results.”
“ALN is an avenue to help juvenile justice systems and communities work in partnership to understand — and satisfy — the basic needs and aspirations of young people who encounter the legal system,” said Gail D. Mumford, a Foundation senior associate.“ALNers work to recognize and dismantle the structural barriers in the way of young people having the support, connections and opportunities they need to succeed.”
Plan-Do-Study-Act
PDSA is a cyclical approach to improving a process or outcome. Once a practitioner identifies an improvement that can be assessed over a set period of time, they then:
- Plan: Develop a small test of change — a way to test a proposed change on a small scale before using it more widely.
- Do: Implement the plan.
- Study: Observe the results.
- Act: Make adjustments before the cycle’s next iteration.
Read on for how each ALN team used the PDSA approach to test its strategy.
Puerto Rico
Plan
- Reduce truancy by 25% among economically disadvantaged youth ages 13–18 in South Puerto Rico by December 2026.
- Collaborate with the “back home team” to meet with students and families, validating root causes and influences on truancy.
- Implement mentoring as a strategy based on its known positive impact on attendance, participation and graduation.
- Select Jardines de Ponce Public High School for a small-scale pilot, targeting 18 students at high risk of truancy.
Do
- Pilot the mentoring program at the school by delivering services directly on-site to eliminate transportation barriers.
- Engage community members and the Puerto Rico Department of Education for support.
Study
- Observe and assess early outcomes, focusing on student engagement and changes in attendance.
- Partner with a local organization to track the pilot’s effects on school attendance data.
Act
- Sustain the change — school staff commit to continue and lead the on-site mentoring program.
- Use lessons from this test to consider expanding or adapting the mentoring model to other schools or student groups.
Santa Cruz County, California
Plan
- Reduce court referrals and increase community-based diversion in Watsonville.
- Analyze data and confirm patterns with input from the Youth and Family Advisory Council.
- Train probation intake staff to refer eligible youth to culturally responsive local services instead of court.
- Identify gaps in community services, map available programs and assess transportation access.
Do
- Launch a small-scale pilot in which a few young people are referred by probation intake staff to the Community Action Board instead of the court.
- Engage with local youth-serving organizations to build partnerships and expand diversion services.
Study
- Monitor initial outcomes of referred youth (e.g., engagement with services, satisfaction, avoidance of further system involvement).
- Collect feedback from intake staff, youth, families and community partners.
- Analyze whether the diversion approach is effectively meeting youth needs and aligning with cultural and community context.
Act
- Use insights from the pilot to refine referral criteria, service connections and staff training.
- Scale up the program by expanding partnerships and formalizing diversion pathways.
- Continue monitoring and adjusting based on results and community feedback.
Shelby County, Tennessee
Plan
- Expand opportunities for youth ages 12–18 in areas with the highest youth arrest rates.
- Target two ZIP codes with peak arrest times between 5 and 9 p.m.
- Engage area young people on probation for direct input on the opportunities they want.
- Identify and research community-based programs that align with youth interests and needs.
Do
- Conduct listening sessions with youth on probation.
- Research and identify relevant community-based programs in targeted areas.
- Pilot incentive programs for youth who participated in after-school programs or met probation-related goals during high-risk hours.
Study
- Use surveys and focus groups to gather feedback on what motivates youth to engage and succeed.
- Listen: Youth expressed they valued non-monetary incentives like certificates, recreation time, hobby opportunities and leadership roles.
Act
- Shift focus to understanding motivation and tailoring incentive structures.
- Expand developmentally appropriate incentives.
- Incorporate skill building and behavioral coaching.
- Reduce punitive responses and promote proportional, supportive consequences when expectations aren’t met.
Westchester County, New York
Plan
- Identify the problem (over-reliance on formal court responses for minor youth offenses in Westchester County).
- Create a prosecutor-led diversion model called Community-Based Connections (CBC), allowing attorneys to refer eligible youth to trusted community programs instead of filing cases in court.
- Collaborate with attorneys and young people to co-design and validate the diversion process to meet youth needs and increase buy-in.
- Track the number of eligible cases referred to CBC.
- Measure the success rate (case closures without court appearance).
- Work to reduce juvenile delinquency filings countywide by 25% by 2026.
Do
- Pilot the diversion process in the City of Yonkers.
- Refer five young people from the County Attorney’s Office to CBC programs.
Study
- All five youth completed the diversion program, and their cases were closed without a court appearance.
- Analyze data on overall referrals and successful case completions.
Act
- Based on promising results, expand the model to three additional areas in Westchester County.
- Continue refining the program using stakeholder feedback.
- Advance long-term sustainability of diversion as an alternative to juvenile justice involvement.
ALN Alumni Network
This group of leaders is part of the ALN Alumni Network, which now includes five cohorts of ALN graduates. Across 21 states and Puerto Rico, 76 alumni use peer support and collaborative learning to strengthen their leadership capacities and apply results-driven frameworks in their home organizations.
“ALN [taught] us how to be leaders,” said participant Kimbrell Owens, interagency manager/JDAI coordinator for Memphis and Shelby County Juvenile Court. “Now I think about what I need to do to help others to come alongside me [toward results], not just me being the one that’s moving reforms along.”
Learn more about the 2023–24 Juvenile Justice Applied Leadership Network